YOUR APPLICATION CAN NOT BE PROCESSED UNTIL THE ENROLMENT FORM HAS BEEN COMPLETED AND SENT TO US HERE: www.littlelondonballet.com/enrol
ALL PERSONAL DATA WILL BE PROCESSED AS DEFINED IN THE PRIVACY POLICY HERE: www.littlelondonballet.com/privacy-policy-gdpr
INFORMATION
Parents/carers agree to inform Little London Ballet of any changes of data immediately.
It is your responsibility to inform us of any injuries or health conditions before the start of your membership, or as soon as they occur.
Members are responsible for keeping up to date with newsletters, texts and emails including taking note of term dates and changes to timetabled classes.
Fees & Cancellation
Fees are payable by Direct Debit in advance of the classes taking place. All fees are taken via the Go Cardless Direct Debit system.
You will be charged at the end of the current term, for the next term to ensure all fees are paid in advance.
There is a £10 fee payable in the event that the payment fails or is canceled by the member.
Members agree to give one term's notice in writing, via our Online Notice Form of their intention to leave, or pay the relevant fee in lieu of notice.
No credit or refunds shall be given to members in exchange for classes missed by the student.
Teachers
Members realise that due to the nature of dance classes, teachers may come into physical contact with students for the purposes of correcting dance technique or in the event first aid needs to be given.
Little London Ballet may change the teacher of classes held at any point throughout the term.
The class leader or principal reserves the right to cancel membership given reasonable rights to do so.
Child Wellbeing
It is essential that we ensure the safety and well being of children whilst in our care. This includes being absolutely certain of who is in our care and who is in the care of their parent or guardian and who is responsible for the child’s wellbeing.
Children under the age of 3.5 years
As we only offer parent participation classes for this age, a responsible parent/carer should always be responsible for their child. At no point are our teachers to be used as the carer or responsible adult for your child. Parents/carers should be in the room with their child at all times.
Children aged 3.5-4.5 years
Independent classes. We prefer parents to leave the main dance room at this stage. Parents/carers are not permitted to stay in the room to watch classes, as this effects the class ability to focus. Parents are responsible for arriving on time and signing their child over to the teacher. We expect parents to be patient whilst we safely sign out students to the correct adult. If you feel you need to stay with your child in the dance room, this must be discussed and agreed by the teacher and or principal beforehand. At this age, parents can leave the premises providing the correct contact details and information has been given to us on the enrolment form. The parent/carer is ultimately responsible for updating us with any changes to contact details, authorised adults and medical conditions. Children should arrive in time for the class having had sufficient food and drink and had a toilet trip. In the event children need the toilet in class, they will be taken by a member of staff or teacher either individually or in a group. Children will be allowed to go to the toilet by themselves if the school/venue is locked/secured and the toilet is in close proximity to the classroom where the class is taking place.
Children of School Reception Age Plus
Independent classes. We prefer parents to leave the main dance room at this stage. Parents/carers are not permitted to stay in the room to watch classes, as this effects the class ability to focus. Parents are responsible for arriving on time and signing their child over to the teacher. We expect parents to be patient whilst we safely sign out students to the correct adult. If you feel you need to stay with your child in the dance room, this must be discussed and agreed by the teacher and or principal beforehand. At this age, parents can leave the premises providing the correct contact details and information has been given to us on the enrolment form. The parent/carer is ultimately responsible for updating us with any changes to contact details, authorised adults and medical conditions. Children should arrive in time for the class having had sufficient food and drink and had a toilet trip. In the event children need the toilet in class, they will be taken by a member of staff or teacher either individually or in a group. Children will be allowed to go to the toilet by themselves if the school/venue is locked/secured and the toilet is in close proximity to the classroom where the class is taking place.
Signing In & Out
In relation to the above, we have to ensure a strict signing in and out procedure. This should be done in quiet conditions. The teacher should not be distracted during this time and the parents/carers must take due care to ensure the safe hand over of their child. If the child is not signed in properly via the system below, they are not technically in our care. Parents and carers must never drop off their child without seeing the teacher and ensuring they are physically ticked in on the register. Likewise, our teachers and staff will not let any child go out of our care without an authorised adult to collect them. Parents/carers must never attempt to take a child from the class without physically seeing the teacher or member of staff to sign them out properly.
Children under the age of 3
A class register will be taken by the teacher at the start of the class in the room. In the event of late arrival, the teacher will record your arrival on the register at a suitable interval in the class. As the parent/carer does not leave their child in this class, at the end of the class participants can exit without signing out. The teacher will tick you out as they see you exit the room.
Children aged 3-4 years
No one should enter the room prior to their class starting. The teacher will announce when it is time to enter. Children will line up in front of the teacher and they will say their name, the teacher will tick them in on the register, and they will enter the room. The door to the room will then be closed and the class will begin. No parent should enter the room without prior consent from the teacher. Any latecomers will need to make themselves known to the teacher. It will be the parent/carers responsibility to ensure that they physically see the teacher tick in the child on the register. At the end of the class, children will form a line. The teacher will then open the class door and tick out the child on their register as the relevant parent/authorised adult enters the room to swiftly collect their child. In the event of an uncollected child, the child will be kept with the teacher/member of staff and the late collection policy will be followed.
Children of School Reception Age Plus
No one should enter the room prior to their class starting. The teacher will announce when it is time to enter. Children will line up in front of the teacher and they will say their name, the teacher will tick them in on the register, and they will enter the room. No parent should enter the room without prior consent from the teacher. The door to the room will then be closed and the class will begin. Any latecomers will need to make themselves known to the teacher. It will be the parent/carers responsibility to ensure that they physically see the teacher tick in the child on the register. At the end of the class, children will form a line. The teacher will then open the class door and tick out the child on their register to the relevant adult. Parents/cares must ensure the prompt collection of their child. However in the event there is no authorised adult to collect a child, the uncollected child will be kept with the teacher/member of staff and the late collection policy will be followed.
Late Collection Procedures
This policy outlines the procedures which will be implemented to protect children in the event of an unauthorised late collection from our classes.
Please note that the end time of your class is the time we are contracted to have your child in our care. Parents/carers have a duty to ensure the collection of their child is made at the agreed time. Late collection incurs extra costs and un-necessary distress to children.
We appreciate there may be certain circumstances beyond a parent or carers control which would result in late collection. It is therefore essential you hold both the Little London Ballet contact number and the direct number of your teacher for you to call in the event of an emergency late pick up. If in the occasion the teacher(s) do not pick up right away, a voicemail must be left. Do not email/message via social media/Whatsapp or text in this situation. Calls will always be made priority over written communication. A teacher/member of staff will call you back at the earliest convenience to discuss.
Children left with us over the agreed class end time is unauthorised and our staff will follow the following procedure outlined below.
Procedure
All parents/carers will be given a 5 minute grace period at the end of class for late collection of their child. Any time after this, parents will incur a £5 charge per every 5 minutes. The child will stay with the teacher/member of staff in the venue, in the next class if there is one taking place.
5-10 minutes late
The teacher or member of staff will contact the contact number you have provided if we have not heard from you. A message will be left if the call is unanswered if this is an option. A late fee of £5 will be added to your account with us.
10-15 minutes late
If we were previously unable to contact you, we will contact the second contact number given to us. A message will be left if the call is unanswered if this is an option. An extra late fee of £5 will be added to your account (£10 in total at this point).
15-20 minutes late
Both the primary contact number and emergency contact number will be called again. If you have given us a third emergency contact number, we will try to contact this. An extra £5 will be added to your account (£15 in total at this point).
20 minutes late plus
If your child remains uncollected at this point, and we haven’t heard from you despite us trying to contact you on the numbers provided, we will assume there has been an emergency situation where there is no suitable adult to collect the child. We will therefore have to contact the relevant local authority’s Duty Assessment Team for advise on what to do next. Late fees will still be collected at a rate of £5 per 5 minutes.
Escalation
We assume that parents have the wellbeing of their child in mind and will do what is necessary to ensure the prompt pick-up of their child. Lateness will always be recorded by us, and persistent lateness will have to be reported to the relevant local authority’s child protection team.
It is imperative that parents/carers keep us updated with the correct contact details, and that you hold the correct details for us.
Late fees of of £5 per 5 minutes after the initial grace period will be added to your account, even if you have called to explain the reason for your lateness. Our teacher/member of staff will note the time of your collection.
Little London Ballet hire their premises on an hourly basis.We reserve the right to charge back any extra costs incurred due to having to hire the venue for extra time as a direct result of your lateness.
Please note, our teachers and staff are not authorised to escort children home under any circumstance. They must stay at our venue (or as close to as safely possible) until collection is made.
Please also be aware that teachers/staff have responsibilities outside of their contracted hours of work with Little London Ballet. By picking up your child late, their responsibilities are jeopardised which we deem unfair. To this extent, lateness is taken seriously and if this occurs persistently, the principal will exercise her discretion to terminate your membership with us.
Media Release
Members agree to Little London Ballet taking and using pictures of their students on their website, in advertising and marketing materials and in social media. Parents/carers grant Little London Ballet permission for the above and are responsible for notifying us in writing if members wish to revoke the media consent. Members must understand that revoking this right may result in students being unable to participate in particular activities in class and opportunities outside of the class. If the media release is revoked after media has been used as outlined above, the parent/carer will be charged for the cost of the media, plus its replacement.